FACELAB
Under our open methodology this clinic scores 83/100 on structural verification: physician certification, licences, facility and legal-entity traceability, identifier disclosure and advertising honesty.
Rank #18 of 32 ranked clinics · last checked 20 September 2026
- Specialist-led
Summary
Aesthetic-medicine and facial-harmonisation clinic in Albufeira with a second unit in Faro, run alongside several other medical specialties. Four physicians are named with their Ordem dos Médicos licence numbers and the clinical director's aesthetic-medicine competence is confirmed in the board register. The establishment, the operating company and its tax number are matched in the ERS facility register and in VIES. The clinic's home page describes its results in promotional terms; the sentence is quoted on the profile.
Google Maps listing (reference, not scored)
What the clinic's public Google Maps listing showed when we read it: the rating other people gave, the number of their reviews and the hours the clinic itself publishes there. This block is a reference only — it does not enter the score, the rank, the ceilings or the holds, and we have not checked it beyond matching the listing to this record.
| Google rating | 4.9 out of 5 · reviews: 30 |
|---|---|
| Opening hours as published on the listing |
|
| Open the listing on Google Maps | Google Maps |
Source: Google Maps, read 4 October 2026. The listing was matched to this record by the clinic's website address, the clinic's phone number.
Axis by axis
rubric value 1–5 · ? could not verify (no points, not a negative finding) · — not applicable: this country has no register of that class · OFF official register · SEC secondary source
| Axis | Finding (rubric anchor) | Value | Source class | Weight | Checked |
|---|---|---|---|---|---|
| M1 | Specialist certification of the responsible physician Found, status current; the registered specialty matches what this physician advertises. Board register: licence 55532, competence Medicina Estética, which matches the advertised aesthetic-medicine service; status current. [om-moreira] |
OFF | 26 | 2026-08-30 | |
| M2 | Identifiability of the responsible physician Physician(s) named with role and tied to this address. Physicians named with role, licence number and the unit they lead. [site-me] |
SEC | 16 | 2026-08-30 | |
| M3 | Basic medical licence Matched by the licence number the clinic itself publishes. Licence numbers published by the clinic matched by number in the Ordem dos Médicos register. [om-moreira] [om-queiroz] |
OFF | 8 | 2026-08-30 | |
| M4 | Facility registration Record found: name, address and status match. SRER registration 172446; establishment name, address and state Registado match. [ers] |
OFF | 10 | 2026-08-30 | |
| M5 | Legal-entity traceability The clinic names the legal entity or the responsible person in its legal notice and the record is found by name; or the number the clinic publishes leads to an entity with a different name that is tied to this location by the same address or the same responsible person. |
OFF | 8 | 2026-08-30 | |
| M6 | Self-disclosure of identifiers Physician numbers published; facility or legal-entity numbers not. Physician licence numbers published with the issuer named; facility and company numbers not published. [site-me] |
SEC | 10 | 2026-08-30 | |
| M7 | Advertising honesty Systematic superlatives; systematic safety promises without an absolute; absolutes about the past (success rates, “no infection since …”, satisfaction figures, “we guarantee your satisfaction”); comparisons with surgery. The home page pledges natural and safe results in the sense of ensuring them; no absolute safety statement and no outcome guarantee in the clinic’s own text. The sentence is kept as evidence of the wording. [site-home] Com uma equipa especializada, proporcionamos serviços inovadores e tecnologia de ponta, garantindo resultados naturais e seguros. |
SEC | 12 | 2026-09-20 | |
| M8 | Cross-locale consistency Could not verify — no points, counts against coverage, not a negative finding. Reason: Single language front. Last attempt: clinic_site, 17 September 2026 — one language front; no hreflang alternates or language links The clinic site publishes one language front; nothing to compare. |
? | ? | 5 | 2026-09-20 |
| M9 | Patient documents One. Complaint route published (national complaints book); no consent, risk, aftercare or revision document found. [site-ct] |
SEC | 5 | 2026-08-30 |
Score ceilings
No ceiling applies. We never apply one on 'not found' alone.
Holds
No hold on this profile.
Inclusion policy
Four mechanical conditions. The first three decide whether a clinic is listed at all; the fourth decides whether it can be scored.
| Identifiable: live public surface + working in-country contact | verified yes [site-home] [ers] |
|---|---|
| Provides the service itself (not an aggregator, booking site or tour packager) | verified yes [site-me] [ers] |
| In scope: the intervention is performed by a physician | verified yes [site-me] |
| Names a responsible physician | verified yes [site-me] |
Who is responsible
Named physicians and the legal entity, as published and as matched in the registers. A missing number is a statement about disclosure, not about licensing.
| Physician | Role | Register ID |
|---|---|---|
| Dr. Helder Moreira [site-me] [om-moreira] [ers] | Clinical director, Albufeira; aesthetic medicine | 55532 |
| Dr.ª Carolina Queiroz [site-me] [om-queiroz] | Clinical director, Faro; aesthetic medicine | 57222 |
| Dr.ª Natália Guerreiro [site-me] | Physician, aesthetic medicine | 75117 |
| Dr.ª Lara Canarias [site-me] | Physician, aesthetic medicine | 71394 |
Scope and procedure segments
Clinic focus: aesthetic in general clinic (focus adjustment -2) [site-ct]
- Rhinoplasty: verified no
- Breast surgery: verified no
- Liposuction & body contouring: verified no
- Hair transplant: verified no
- Injectables: verified yes →
- Medical weight loss: verified no
What we could not verify
- M8 · Cross-locale consistency — Single language front
These cells score nothing and are not negative findings. A cell on a register that is closed to machine queries is left out of the coverage calculation; the others count against it. Each one names why it is empty; an attempt that did not complete is re-run in the next collection pass. If you can point to a public source, send it.
Contact details
| Website | https://facelab.pt/ |
|---|---|
| Phone | +351 961 023 229 |
| Address | Rua do Estádio, Quinta da Bela Vista, Lote 2, Loja 3, 8200-127 Albufeira |
| City | Albufeira |
For identification only; details change — verify with the clinic directly.
Sources
| ID | Source | Class | What it supports | Accessed |
|---|---|---|---|---|
| site-home | https://facelab.pt/ | clinic's own site | clinic identity, advertising wording | 30 August 2026 |
| site-me | https://facelab.pt/especialidades/medicina-estetica/ | clinic's own site | aesthetic-medicine menu; physicians with cédula numbers and roles | 30 August 2026 |
| site-ct | https://facelab.pt/contactos/ | clinic's own site | addresses of both units, phone, specialty list, complaints-book link | 30 August 2026 |
| ers | https://www2.ers.pt/dmz/pesquisa/DetalheEstabelecimento.aspx?id=447372 | official register | GET https://www2.ers.pt/dmz/pesquisa/DetalheEstabelecimento.aspx?id=447372 — SRER establishment FACELAB, registration 172446, state Registado, responsável técnico Helder Deveza Moreira (Ordem dos Médicos), entity FACELAB, LDA, NIF/NIPC 516843702, address Rua do Estádio, Albufeira | 30 August 2026 |
| om-moreira | https://ordemdosmedicos.pt/api/v1/doctors/search?name=Helder%20Deve… | official register | GET https://ordemdosmedicos.pt/api/v1/doctors/search?name=Helder%20Deveza%20Moreira — Helder Deveza Moreira, licence 55532, district Faro, specialties Anatomia Patológica and Medicina Estética | 30 August 2026 |
| om-queiroz | https://ordemdosmedicos.pt/api/v1/doctors/search?licenseNumber=57222 | official register | GET https://ordemdosmedicos.pt/api/v1/doctors/search?licenseNumber=57222 — Ana Carolina Nunes Queiroz, district Faro, specialty Patologia Clínica | 30 August 2026 |
| vies | https://ec.europa.eu/taxation_customs/vies/rest-api/ms/PT/vat/51684… | official register | GET https://ec.europa.eu/taxation_customs/vies/rest-api/ms/PT/vat/516843702 — isValid true, name FACELAB LDA | 30 August 2026 |
| ers-sanc | https://www.ers.pt/pt/intervencao-sancionatoria/ | official register | POST https://www.ers.pt/umbraco/surface/Combos/GerarCombos id=<year/type node>&page=<n> for every year 2011–2026 and every sanction type — 694 decisions indexed; no entry names this operating company | 30 August 2026 |
Change history
| Date | Change |
|---|---|
| 20 September 2026 | axes.M7: 2 → 3 (Operator review under the single fleet reading: the quoted sentence carries no absolute; quote re-verified on the live page) |
| 30 August 2026 | Initial publication; every citation and the clinic site re-checked on this date. |
Correction or right of reply
Corrections are applied with a source link and logged publicly. A clinic statement without a source is published next to the data; the score does not change.